Pricing

Many Knowledgebase. Two Prices.

FAQ

Do you offer free trials for paid plans?

No. You can explore CTI Butler for free to determine if the data and APIs suit your needs. If you want to download data you must have a paid subscription.

How does cancellation work?

Things change. We get it. You can cancel your plan at any time inside CTI Butler (you don't need to contact us!). Once cancelled your plan will remain active until your next billing period.

Are requests to the API limited?

We have a fair use policy that allows for up to 1,000 requests per day, per team member. Therefore if your plan supports 10 team members, you can make 10,000 request to the API per day. This is not an enforced limit, however, if we do notice consistent abuse of this limit we will contact you directly to discuss options (we can provide custom pricing plans for power-users).

Can I invite users outside my email domain to my team?

No. A team is considered to be a single company and all team members must have an email address with the same domain name. We are aware of some edge-case (e.g. geographic domains) which we will allow for. Please raise a support ticket here if you feel you are one of these edge cases.

I'm an MSSP, distributor, reseller, etc. Can I use/resell CTI Butler with my clients?

Yes. CTI Butler supports the management of multiple teams for each of your clients. Please contact us for discounted pricing.

I have another question. How can I get in contact?

The dogesec Community Forum is a great resource for interacting with other customers (and dogesec staff) for product usage type questions. However, if you need to contact us directly, please use this form.